Shipping Policy

SHIPPING POLICY

At I’MRASASI, we ship worldwide from the United Arab Emirates and aim to deliver your fragrances quickly and safely.

Delivery Time

UAE Orders : Delivered within 24 hours.

International Orders : Delivered within 2–4 business days, depending on the destination country and customs clearance.

Shipping Charges

Shipping charges are calculated at checkout based on the destination country and package weight.

As the package weight increases, the shipping cost per item may become lower, making larger orders more cost-effective.

Free International Shipping

We offer free international shipping on eligible orders.

Free shipping is usually available on packages between 3–5 kg, depending on the destination country. Please check the checkout page to view the exact free shipping threshold for your location.

Customs & Duties

For international orders, customs duties, import taxes, VAT, or any additional charges applied by the destination country are not included in the product price or shipping cost.

These charges are the responsibility of the customer and may vary depending on the destination country, package weight, order value, and local customs regulations.

Order Tracking

For tracking details or shipping support, please contact us with your order number.

WhatsApp: +971 50 503 1220

Email: hello@imrasasi.com

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us through WhatsApp or email with your order number and clear photos or videos of the item and packaging.